The Hetty vacuum cleaner nearly went out with everything else. It was in a property we were clearing for a housing charity, marked by their own cleaners to be left where it stood. In the middle of a full house clearance a labelled item is the easiest thing in the world to sweep up with the rubbish. The manager wrote to us afterwards to check: "We were very happy with the service you provided.
I wonder however if you still have the Hetty vacuum cleaner which I understand was our cleaners which was apparently clearly marked to be left." We did have it, and it went straight back. There was a second thing on the same job too — a couple of bikes tucked in the alley beside the property that turned out to belong to the neighbours, not the tenant. Once that came to light nobody wanted them touched, and the note back to us was blunt and fair enough: "I had not been made aware of these so we do not want to remove other people's belongings!" We took nothing off that alley.
That is the whole trade, really. A clearance is not just carrying things out fast; it is knowing what stays. We bring that same care to house clearance in Shepton Mallet and across the BA4 postcode district. Probate homes, rented flats being handed back, houses that have quietly filled up over the years, and the ordinary job of emptying a place after someone has moved or passed on.
House clearance across Shepton Mallet and BA4
Shepton Mallet sits on the eastern edge of the Mendip Hills, in Somerset, and BA4 stretches well past the town itself. We cover the centre and the older streets around the Market Place and the Shambles, plus Bowlish and Darshill down in the valley, Cannards Grave up on the ridge, West Shepton, Charlton and Kilver. The same postcode carries a run of villages we clear regularly: Croscombe, Pilton, Doulting, Evercreech, Pylle and Ditcheat among them. If it is a BA4 address, it is on our patch, whether it is a town-centre terrace or a farm cottage out along the lanes.
The BA area is the Bath postal region, so a lot of people assume a Bath firm has to come out to them. We are set up to cover the whole of it, and Shepton Mallet is a place we come to often rather than occasionally. We have been doing this work since 2007.
Getting the van in — access and parking
Shepton Mallet is a hilly, old wool town, and that shows up on clearance day. The streets around the Market Cross are narrow and busy, and the lanes dropping down towards Bowlish and Darshill are steep with tight parking. On those we work out beforehand where the van can sit and how far the walk is, because a long carry over cobbles adds hours. Terraces off Board Cross and the roads climbing up towards Cannards Grave are much the same — kerbside space is limited and we plan for it rather than turn up and hope.
Out in the villages the problem flips. There is usually room to park, but the properties are often bigger, with outbuildings, a shed that hasn't been opened in years, and a loft stuffed to the felt. Either way we look at the property first. From photographs sent through the form on this page, or from a description over the phone. So the van turns up with the right crew and the day is booked to match the actual size of the job, not a guess.
The kinds of clearance we do in Shepton Mallet
Probate house clearance Shepton Mallet
A good part of our work here is probate — homes being cleared after a death, often by someone who no longer lives locally. We handle probate house clearance in Shepton Mallet from start to finish: sorting what the family wants kept, clearing the rest, and leaving the place ready for the agent or for sale. We can invoice a solicitor, an executor or a trustee directly, and payment can come from the estate rather than out of anyone's own pocket. The quote is free and puts you under no obligation. If there are papers, photographs or small valuables to be set aside, tell us and we work around them — the vacuum-cleaner job above is exactly why we treat "leave this" seriously.
Flat clearance in BA4
Flats bring their own puzzle: stairs, no lift, shared entrances and a landlord or agent wanting the keys back on a date. For a flat clearance in BA4 we plan the carry down before we start and protect the communal parts as we go. End-of-tenancy jobs we can turn round to a deadline so the property is empty and swept for the next let.
Hoarder house clearance Shepton Mallet
Some houses have been filling up for a very long time, and opening the door on one of those can be a lot to take in. Nobody on our team passes comment or makes the owner feel judged. We simply get in, work through it room by room. Watch carefully for the things that matter, because cash, jewellery and documents turn up buried in the middle of hoarded houses more often than you would think. Hoarder house clearance in Shepton Mallet is steady, patient work, and we would rather take the extra day than rush past something worth keeping.
Garage and loft clearance Shepton Mallet, and end of tenancy
We also do the smaller stuff. A single room, a garage full of paint tins and broken furniture, a loft that needs bagging and bringing down, a shed at the bottom of the garden. Garage and loft clearance is often the whole job out in the BA4 villages. Where The house itself is fine but nobody has been up the ladder or opened the up-and-over door in a decade. Garden clutter, old white goods and general junk from an end-of-tenancy come out in the same visit wherever we can manage it.
What we can't take, and where the rest goes
A few things cannot go in an ordinary load. Paint, gas bottles, solvents and other hazardous odds and ends need a separate route — we will tell you what to do with them rather than quietly leave them behind. Upholstered sofas, armchairs and mattresses fall under the POPs rules, so soft furniture has to travel through its own regulated disposal stream by law. That is handled properly, not tipped in with everything else.
Everything we carry out is dealt with responsibly. Furniture and household bits that still have some use in them, we try to pass to a local charity or reuse project rather than send them to be crushed. What is genuinely finished goes through a licensed transfer station, and every load is documented. We are a registered waste carrier, licence CBDU419679, and fully insured — if you want a waste transfer note for your records, just ask and we will provide one.
Executors and families handling it from a distance
Plenty of Shepton Mallet clearances are arranged by someone who lives nowhere near — a son in London, a daughter abroad, an executor in another county entirely. We are used to running a job from photographs and phone calls, meeting a neighbour or agent at the property with a keysafe code. Sending pictures through so you can see the place before and after without travelling down. The nearest mainline station is Castle Cary, a short drive out towards Bruton, if you do need to come in person, but most people don't have to.
Working across the Mendips
Shepton Mallet sits close to several towns we also cover, so if your property is just over the way we can usually fold it into the same run. We clear houses in Wells up the road, Glastonbury, Baltonsborough, Wookey, Westbury-sub-Mendip and Street to the west, and house clearance in Frome over to the east. Somerset Council, the unitary that took over the old Mendip district, runs the household recycling centre and waste rules across all of it, and we work to those wherever the job is.
Further south the same crews cover house clearance in Yeovil, the biggest town in that corner of the county, and smaller places out that way as well. house clearance in Ilminster is on the same round when the diary allows it.
Frequently asked questions
How much does house clearance in Shepton Mallet cost? We don't quote blind. Send photographs through the form on this page or ring us and describe the property, and we will come back with a figure for the actual job. The quote is free and there is no obligation.
Can you invoice a solicitor or executor for a probate clearance? Yes. We invoice solicitors, executors and trustees directly, and payment can be settled from the estate.
Do you clear hoarded or very full houses? We do, without any fuss or comment. Those jobs just take a little longer and a bit more care, and we watch for anything valuable buried in among it.
What won't you take away? Paint, gas bottles and hazardous items can't go in a normal load — we'll point you to the right disposal. Upholstered furniture and mattresses go through the separate POPs stream required by law.
Do you cover the villages around Shepton Mallet? Yes — Croscombe, Pilton, Doulting, Evercreech, Ditcheat and the rest of BA4, as well as Wells, Glastonbury, Street and Frome nearby.
Get a quote
Ring us on 0800 046 5555 or send a few photographs through the form on this page. We'll come back on the job itself — a flat in the town centre, a probate house out in the BA4 villages, or a full clear-out that's been a long time coming.
